Overview

eCourier is document and workflow management system that integrates with Microsoft Outlook and Exchange. It is particularly suited to organisations that routinely send documents for response, comment or similar action.

Uses Microsoft Outlook Forms and Public Folders to:

• replace the physical movement of documents and attachments
• guide the workflow so that people cannot take inappropriate actions

The physical document remains safely with the initiator of the request. The electronic messages are both faster and more secure than traditional "paper trails".

Management Information

The eCourier process is transparent:

• It is easy to see who has been assigned to correspondence and where it is in the approval process
• The original physical document reamins safely with the initiator of the request
• Instructions for processing can be included with the document
• The process requires that all approvers have signed off before the response is complete
• The transaction log provides an audit trail of access to the document

Management Action

• Management can remotely monitor progress and intervene in the process if necessary
• Business rules determine who can access the document

Benefits

• The process is faster and more secure than a traditional paper trail
• Documents cannot be mislaid
• Time savings in processing requests
• Cost savings in document handling and transfer
• Easy access to management information

Transferability

eCourier can be customised to suit any workplace in any industry:

• The program can be modified to mirror your workflow requirements and terminology
• You decide the business rules - including security issues
• The workflow is not confined to one physical location
• The process can be initiated on receipt of a document from outside the organisation or an internal document

Requirements

eCourier requires the following technology:

• Microsoft Exchange Server
• Microsoft Outlook 98 or above (available with Microsoft Office 97 and above)