Frequently Asked Questions (FAQs)

A:

The Year View is displayed on an HTML page that is referenced by Microsoft Outlook so that it is displayed embedded within the Outlook Application. (You can actually view the HTML page directly with a web browser.) This error indicates that the page reference is incorrect. Check this by:-

1. Right clicking on the Year View folder within Microsoft Outlook, and selecting Properties.
2. Now select the Home Page tab.
3. Show home page by default for this folder should be checked.
4. Now check that the Address field is correct, for example say you have file:C:\Pauls Projects\Year View 2000Frame.htm, simply click on the Windows Start Menu, and select Run. Then type the path (e.g. C:\Pauls Projects\Year View 2000Frame.htm) into the Open textbox, and press OK.
5. If you get an error then you need to determine the path where the application was installed and modify the Address field to reflect this. 

A:

This error seems to have become more frequent since the introduction of Windows XP Service Pack 2, although it is not a consistent issue.  Suggested steps to resolve this issue are:-

• If you are using Windows XP Service Pack 2 : Due to Changes to Functionality in Microsoft Windows XP Service Pack 2 - Enhanced Browsing Security, you will need to unblock the HTML pages that the Year View relies upon. You will find two htm files in the location that you installed the Year View.  Select one using the file browser, right click and select Properties.  You should then see an Unblock option; select this.  Repeat for the other htm file. Now when you view the Year View within Outlook the control on the web page should be able to install itself.   If not, continue with the following checks:
• Check that the reference path is correct (this is explained above).
• When you Run the Address Path (as explained above), does the Year View appear within you web browser without error?
  • Yes - The security permissions within Microsoft Outlook are preventing the Year View from running properly within the application. You can modify this by selecting Tools->Options->Security, and modifying the Security Zones .
  • No - If you receive errors when viewed in the web browser, then proceed with the following checks:-
    • Close Microsoft Outlook and any browser displaying the Year View
    • Go to the command prompt (under Accessories on the Start Menu)
    • Change to the system32 folder under windows.  This would normally require: cd c:\windows\system32
    • There should be 4 files stored in this location, namely: OutlookYearView.ocx, oyvRefresh.exe, oyvTimer.dll and PSCDO.dll.
    • Each of the aforementioned files should be registered with Windows. For example, to do this for OutlookYearView.ocx, type: regsvr32 /i OutlookYearView.ocx , and then press return.  Repeat this procedure for each relevant file. (You may receive a warning when you do this...don't worry about this...)
    • Now run Microsoft Outlook, and go to view the Year View. 

A:

Depending on the old version and new, you may experience this error due to changes in the information that is cached. To resolve this close Outlook and delete the cache files. The location of these are indicated in the error dialog that you receive. Each year you view will cause the generation of a cache file, so there may well be multiple files that you need to delete. These filenames are a combination of your login, the calendar name and the year. Once you have deleted these, restart outlook and view the year view. New cache files should be generated, and the year view should function correctly.

A:

The installation of OYV is different to most other applications as the installer creates a custom html page that references a CAB file, and this html file is associated with an Outlook Folder. When you first view the OYV folder within Outlook, the contents of the CAB file get extracted and installed on your local system. This method of installation means that administrators can install the product on a public folder, and when each user accesses the aforementioned public folder OYV installs the required components locally.

An uninstaller is currently being developed - a beta version is available under the downloads section.

To manually uninstall the application:

1. Under Microsoft Outlook, right click on the Year View Folder that you wish to remove, select Properties from the context menu, and then the Home Page tab.  Make a note of the Address , as this is where you originally installed the application.
2. You can now delete the Year View Folder from Outlook (make sure you do not delete the actual calendar with which it is associated!)
3. Close Microsoft Outlook. (If Outlook 2000 you will need to Select File->Exit and Log Off )
4. Using Windows Explorer, navigate to the location you installed OYV (this should match the Address that you made a note of early).  The default location is C:\Program Files\Planet Software\Year View.
5. This location should only contain 1 cab file and 2 html files.  If this is true, simply delete this folder.
6. Go to the command prompt (under Accessories on the Start Menu)
7. Change to the system32 folder under windows.  This would normally require: cd c:\windows\system32
8. There are 4 files stored in this location, namely: OutlookYearView.ocx, oyvRefresh.exe, oyvTimer.dll and PSCDO.dll.  If you are using any other Planet Software Outlook products, ignore PSCDO.dll.  For each of the relevant files, you must first unregister them, and then delete them.  For example, to do this for OutlookYearView.ocx, first type: regsvr32 /u OutlookYearView.ocx, and then press return.  Then type del OutlookYearView.ocx.  Repeat this procedure for each relevant file.

1. Go to the command prompt (under Accessories on the Start Menu)
2. Change to the system32 folder under windows.  This would normally require: cd c:\windows\system32
3. There should be a file stored in this location named PSCDO.dll. type: regsvr32 /i PSCDO.dll and then press return. 

Outlook 2007 does not support local access path's like previous versions of Outlook. This means when you install OYV you need to use either a UNC style path or a URL.
If you've already install OYV, you can right click on the Year View folder and select properties.

If you have the appropriate permissions you should see a Home Page tab. The address box should have an entry something like the following: file:\\c:\Program Files\Planet%20Software\Year%20View\OutlookYearView.htm.

This will not work in Outlook 2007. If you are an administrator on your machine you can change it to:

file:\\computername\c$\Program Files\Planet%20Software\Year%20View\OutlookYearView.htm.

If you are not an administrator, you will need to share the folder where the HTML file is located, and then you can specify something like: file:\\computername\sharename\OutlookYearView.htm.